With no expensive or bulky hardware to be maintained in your office premises, a virtual PBX phone system is an excellent and affordable telecommunication alternative for your small business organization. Whatever hardware required is maintained at the site of the service provider and the PBX functions are offered to the users through a hosted server using high speed Internet connection or dedicated telephone networks. The PBX services are shared among several users and therefore the services can be utilized at affordable monthly charges. Adaptable Call Management Functions
Virtual PBX telephone system is preferred by many of the small business owners and home based professionals as it offers them flexibility and credibility. The advanced call management features in the system include auto attendant, find me follow me call forwarding, call waiting, call conferencing, voicemail, fax mail, voice to email, automatic call distribution and more. The various call handling functions can be customized according to your specific business communication needs. Besides, all the functionalities can be integrated into your existing telephone connection.
No Line Busy Signals—Create the Impression that You Care for Each Customer
With a virtual PBX system the calls to your business office can be managed effectively without sending line busy signals. Calls are attended by the built-in auto attendant with professionally created welcome messages and the callers will be provided with a set of menu options. Based on the preference of the caller, calls are transferred to the correct destinations.
A virtual PBX phone system can efficiently route calls to your alternate phone numbers including cell phone numbers through the superior find me follow me call forwarding option. Calls that are not answered within a specific number of rings are routed to the voicemail box, where the callers can place voice messages. Thus all business functions can be performed without any fear of missing calls; besides, you can construct a positive business image among your callers.
Virtual PBX system come loaded with features such as voicemail, fax to email, auto attendant and follow me call forwarding. AccessDirect is a leading service provider of hosted PBX system.